Thanks for your continued interest in my difficulties BatBoy. At the time of posting, the situation remains pretty-much the same as I described previously.
Step 1: If I attempt to sign in with the [alleged] user name RichardSavage - as yet I have been unable to verify it - I receive the following user name / password combination error message:
‘That login name and password combination do not match any valid user on this community.’
Step 2: Based on an assurance that the user name is correct - despite the multiple changes that it has undergone - I must assume that it is the password which is incorrect, so I opt for a password reset.
Step 3: The most recent ‘Reset your password …. ‘ e.mails - the count is presently 14 - to arrive were yesterday, 11/10/2017, late afternoon. One is dated 09/10/2017, 13:40, and the other, which arrived shortly BEFORE it, is dated 10/10/2017, 14:03, all of which have timed-out.
Step 4: Return to step one, and imitate the action of the Ouzelum bird!
I am presently aware of 4 threads running on the theme of the existing user name unacceptable space, and the ineffective password reset e.mail arrangement - Including mine, which Chippy_Tea_ thoughtfully posted on my behalf, but which has been ineffective - which have stalled, and are awaiting a response from management, but I refute the underlying reason is in any way due to my personal inadequacies as suggested.
That said, there is also some good news……… sort of, Quote:
‘Unfortunately there is an issue with password link emails and similar being delayed at the moment. Once this is resolved there is no reason why you should not be able to resurrect your old username, spaces and all.’
ferguson [Community Star] ~ TalkTalk Community management ~ 11 October 2017 / Time unavailable
However, I am not aware of any evidence that, Quote: ‘ ……… a permanent solution to this issue has now been implemented.’
Wed 11-Oct-17 16:45:07
Edited by Rycharde (Thu 12-Oct-17 08:11:17)