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Standard User jroadley
(member) Sat 29-Dec-18 09:50:54
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Help! Lost 32mb in speed in 2 days


[link to this post]
 
Pulling my hair out here. Have the 80/20 package with TalkTalk and has been great since it's been installed. However in last 2 days connection has been restarting around 5/6am and the downstream sync speed has been dropping dramatically.

These are the currrent stats:
Line Status:
Connected
DSL Up Time:
0 days 3 hours 41 minutes
DSL Modulation Type:
VDSL2
Annex Type:
Annex A/L/M
Upstream Downstream
Current Rate (kbps) 20000 48997
Max Rate (kbps) 25252 99367
SNR Margin (dB) 9.4 20
Line Attenuation (dB) 14 6.8
Errors (pkts) 459 25399

TalkTalk have said all is working well and sent me a replacement router but I'm pretty sure its something outside my house causing the issue.

The Openreach website says I can get 80/20 and the dam PCP box is outside my house!

Any ideas on how i can progress this????

Many thanks.
Administrator MrSaffron
(staff) Sat 29-Dec-18 10:51:11
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Re: Help! Lost 32mb in speed in 2 days


[re: jroadley] [link to this post]
 
If the resyncs are regular at 5/6am look at turning off hardware overnight to avoid this problem period or hunting down the radio interference source

The DLM system is trying to find a speed at which a bunch of resyncs can be avoided.

So have you bought anything new electrical, or heating timer changed or neighbours

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Zarjaz
(eat-sleep-adslguide) Sat 29-Dec-18 16:25:10
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Re: Help! Lost 32mb in speed in 2 days


[re: jroadley] [link to this post]
 
Is there a clean dialling tone on the landline ?


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