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Anonymous
(Unregistered)Wed 29-Jun-11 19:05:22
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windows 7


[link to this post]
 
tbbmeter has suddenly ceased to work. Uninstalled & re-installed but cannot get it working. I also have a laptop with windows 7 and tbb works.

Ronnie
Administrator MrSaffron
(staff) Thu 30-Jun-11 12:54:58
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Re: windows 7


[re: Anonymous] [link to this post]
 
Assuming you have a tbbmeter.exe on the machine, what happens if you Run As Administrator the tbbmeter.exe?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Thu 30-Jun-11 14:57:44
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Re: windows 7


[re: MrSaffron] [link to this post]
 
yes, tbbmeter.exe exists. Run as administrator makes no difference.


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Administrator MrSaffron
(staff) Thu 30-Jun-11 15:55:30
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Re: windows 7


[re: Anonymous] [link to this post]
 
In the same folder as tbbmeter there should be a tbbmeter.log file
Each line should have a date/time can you post the ones that match the date when you've tried to run the application.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Anonymous
(Unregistered)Thu 30-Jun-11 17:10:22
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Re: windows 7


[re: MrSaffron] [link to this post]
 
29/06/2011 17:36:42, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0023.bak
29/06/2011 17:36:43, 01, Passed checks
29/06/2011 17:36:52, 00, In main constructor
29/06/2011 17:36:52, 01, Running version 0.9.8.5
29/06/2011 17:36:54, 00, Form1_Load
29/06/2011 17:36:54, 00, App is starting in minimised mode
29/06/2011 17:36:54, 00, Load W=128 H=109
29/06/2011 17:36:54, 00, Load X=1522 Y=606
29/06/2011 17:37:55, 00, Testing log file
29/06/2011 17:42:30, 00, In main constructor
29/06/2011 17:42:30, 01, Running version 0.9.8.5
29/06/2011 17:42:32, 00, Form1_Load
29/06/2011 17:42:32, 00, App is starting in minimised mode
29/06/2011 17:42:32, 00, Load W=128 H=109
29/06/2011 17:42:32, 00, Load X=1522 Y=606
29/06/2011 17:43:33, 00, Testing log file
29/06/2011 18:12:32, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 18:12:32, 00, Newest entry stored is: 29/06/2011 19:15
29/06/2011 18:40:57, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 18:40:57, 00, Newest entry stored is: 29/06/2011 19:45
29/06/2011 18:53:16, 00, In main constructor
29/06/2011 18:53:17, 00, Holding
29/06/2011 18:54:15, 00, Proceeding to load
29/06/2011 18:54:15, 01, Running version 0.9.8.5
29/06/2011 18:54:21, 00, Form1_Load
29/06/2011 18:54:21, 00, App is starting in minimised mode
29/06/2011 18:54:21, 00, Load W=128 H=109
29/06/2011 18:54:21, 00, Load X=1522 Y=606
29/06/2011 18:55:22, 00, Testing log file
29/06/2011 19:24:21, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 19:24:21, 00, Newest entry stored is: 29/06/2011 20:25
29/06/2011 19:54:24, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 19:54:24, 00, Newest entry stored is: 29/06/2011 20:55
29/06/2011 19:56:12, 00, Testing log file
29/06/2011 20:11:10, 00, Going into suspend
29/06/2011 20:11:20, 00, Doing UpdateSelections on network interface
29/06/2011 20:11:20, 01, No network available
29/06/2011 21:56:21, 01, No network available
29/06/2011 21:56:27, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 21:56:27, 00, Newest entry stored is: 29/06/2011 22:59
29/06/2011 21:56:28, 00, Coming out of suspend
29/06/2011 21:56:45, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 21:56:45, 00, Newest entry stored is: 29/06/2011 22:59
29/06/2011 22:02:50, 00, In main constructor
29/06/2011 22:02:52, 00, Holding
29/06/2011 22:03:22, 00, Proceeding to load
29/06/2011 22:03:23, 01, Running version 0.9.8.5
29/06/2011 22:03:29, 00, Form1_Load
29/06/2011 22:03:29, 00, App is starting in minimised mode
29/06/2011 22:03:29, 00, Load W=128 H=109
29/06/2011 22:03:29, 00, Load X=1522 Y=606
29/06/2011 22:04:30, 00, Testing log file
29/06/2011 22:17:53, 00, Oldest entry stored is: 31/05/2011 16:35
29/06/2011 22:17:53, 00, Newest entry stored is: 29/06/2011 23:20
30/06/2011 06:22:26, 00, In main constructor
30/06/2011 06:22:26, 00, Holding
30/06/2011 06:23:02, 00, Proceeding to load
30/06/2011 06:23:03, 01, Running version 0.9.8.5
30/06/2011 06:23:09, 00, Form1_Load
30/06/2011 06:23:09, 00, App is starting in minimised mode
30/06/2011 06:23:09, 00, Load W=128 H=109
30/06/2011 06:23:09, 00, Load X=1522 Y=606
30/06/2011 06:24:09, 00, Testing log file
30/06/2011 06:53:08, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 06:53:09, 00, Newest entry stored is: 30/06/2011 07:55
30/06/2011 06:53:09, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0000.bak
30/06/2011 06:53:09, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0001.bak
30/06/2011 06:53:09, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0002.bak
30/06/2011 07:23:12, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 07:23:12, 00, Newest entry stored is: 30/06/2011 08:25
30/06/2011 07:25:00, 00, Testing log file
30/06/2011 07:53:12, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 07:53:13, 00, Newest entry stored is: 30/06/2011 08:55
30/06/2011 07:53:13, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0003.bak
30/06/2011 08:23:17, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 08:23:18, 00, Newest entry stored is: 30/06/2011 09:25
30/06/2011 08:23:18, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0004.bak
30/06/2011 08:25:50, 00, Testing log file
30/06/2011 08:53:23, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 08:53:23, 00, Newest entry stored is: 30/06/2011 09:55
30/06/2011 09:23:28, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 09:23:28, 00, Newest entry stored is: 30/06/2011 10:25
30/06/2011 09:26:43, 00, Testing log file
30/06/2011 09:53:28, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 09:53:28, 00, Newest entry stored is: 30/06/2011 10:55
30/06/2011 10:23:28, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 10:23:28, 00, Newest entry stored is: 30/06/2011 11:25
30/06/2011 10:23:28, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0005.bak
30/06/2011 10:23:28, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0006.bak
30/06/2011 10:23:28, 00, Deleted C:\Program Files\thinkbroadband.com\tbbMeter\persist.bin0007.bak
30/06/2011 10:27:34, 00, Testing log file
30/06/2011 10:36:44, 04, Status 852, Checking for new version
30/06/2011 10:53:29, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 10:53:29, 00, Newest entry stored is: 30/06/2011 11:55
30/06/2011 11:23:33, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 11:23:33, 00, Newest entry stored is: 30/06/2011 12:25
30/06/2011 11:28:24, 00, Testing log file
30/06/2011 11:53:34, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 11:53:34, 00, Newest entry stored is: 30/06/2011 12:55
30/06/2011 12:23:34, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 12:23:34, 00, Newest entry stored is: 30/06/2011 13:25
30/06/2011 12:29:15, 00, Testing log file
30/06/2011 12:53:34, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 12:53:34, 00, Newest entry stored is: 30/06/2011 13:55
30/06/2011 13:07:23, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 13:07:23, 00, Newest entry stored is: 30/06/2011 14:10
30/06/2011 13:43:44, 00, In main constructor
30/06/2011 13:43:44, 00, Holding
30/06/2011 13:44:54, 00, Proceeding to load
30/06/2011 13:44:57, 01, Running version 0.9.8.5
30/06/2011 13:45:05, 00, Form1_Load
30/06/2011 13:45:05, 00, App is starting in minimised mode
30/06/2011 13:45:05, 00, Load W=128 H=109
30/06/2011 13:45:05, 00, Load X=1522 Y=606
30/06/2011 13:46:06, 00, Testing log file
30/06/2011 14:15:01, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 14:15:01, 00, Newest entry stored is: 30/06/2011 15:20
30/06/2011 14:45:05, 00, Oldest entry stored is: 31/05/2011 16:35
30/06/2011 14:45:05, 00, Newest entry stored is: 30/06/2011 15:50
30/06/2011 14:46:56, 00, Testing log file
Administrator MrSaffron
(staff) Fri 01-Jul-11 09:48:36
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Re: windows 7


[re: Anonymous] [link to this post]
 
That suggests it is working perfectly fine, it is starting minimised and it is possible Windows 7 is hiding the icon from view, you can manage the system tray area and force the meter icon to always display

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User lee17
(newbie) Sat 02-Jul-11 08:41:59
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Re: windows 7


[re: MrSaffron] [link to this post]
 
I have the same problem but only after installing Windows 7 Service Pack 1. There must be some incompatibility with the update.
Lee
Standard User Andrue
(knowledge is power) Tue 05-Jul-11 10:51:35
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Re: windows 7


[re: lee17] [link to this post]
 
In reply to a post by lee17:
I have the same problem but only after installing Windows 7 Service Pack 1. There must be some incompatibility with the update.
Lee
One of my Windows boxes didn't work either. It showed as running but it never uploaded anything. Unfortunate a couple of days after installing TBB meter it failed completely and had to be restored from backup (user profiles corrupted apparently) so I haven't dared try again.

Andrue Cope
Brackley, UK

Just because he can smile
Standard User lee17
(newbie) Wed 21-Mar-12 11:16:35
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Re: Windows 7 Service Pack 1 installation problem


[re: lee17] [link to this post]
 
Someone please help me?

Still not ablle to install the newest version of TbbMeter.
Current version: v0.9.8.4
Released: 15/02/2011

I get error 1609. An error occured while applying security settings. Users is not a vaiid user or group. This could be a problem with the package, or a problem connecting to a domain controller on the network. Check your network connectoin and click Retry, or C...

My OS is French Windows 7 Edition Familiale Premium with Service Pack 1 and I am using it in France.

Regards Lee
Administrator MrSaffron
(staff) Wed 21-Mar-12 11:45:10
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Re: Windows 7 Service Pack 1 installation problem


[re: lee17] [link to this post]
 
An installshield problem, the way to get around this is to download the raw files from

http://tbbmeter.thinkbroadband.com/open/meter.zip

Unzip the files to a folder of your choosing, and then run tbbmeter.exe. This exe will ask for UAC elevation, and if you grant it, then it will download and install a Windows Service that will then start tbbmeter when the machine reboots.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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