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Standard User bing8435
(newbie) Thu 03-Nov-11 21:12:09
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tbb registration


[link to this post]
 
Help,

ive installed tbb on my laptop tonight and registered it, i can see this on "my profile",

ive now installed tbb on my desktop and whe i go to register it, it gives me the following warning after ive filled in the form, and clicked register

"only basic registration is possible at this time, user name has not been validated"

what do i need to do?

thanks in advance
Standard User bing8435
(newbie) Thu 03-Nov-11 21:13:21
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Re: tbb registration


[re: bing8435] [link to this post]
 
tried logging off, shutting everything down, refreshing pages and checked emails....still cant work it out. blush(
Administrator MrSaffron
(staff) Fri 04-Nov-11 08:56:06
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Re: tbb registration


[re: bing8435] [link to this post]
 
Enter the username you have on www.thinkbroadband.com and its password, and press the validate button to the right of the username window and then click the validate button.

If the username and password are correct then the Validated checkbox will be ticked, and you can then save the registration changes.

Have verified an account and it is working.

Andrew

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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