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Standard User band123
(newbie) Wed 25-Jan-12 12:22:25
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tbb METER


[link to this post]
 
hI,i AM A NEWB. Have now got ICON on my desk top and when I click I get "DO YOU WANT CONNEX and when I click YES it goes back to my home page.
HELP
Administrator MrSaffron
(staff) Wed 25-Jan-12 12:34:19
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Re: tbb METER


[re: band123] [link to this post]
 
What operating system are you using? The tbbmeter icon should look like but will only appear after you have downloaded the software to your computer, and ran the installer application, i.e. tbbmetersetup.exe

The phrase "do you want connex" does not make sense to me, as I don't recall using the word connex in the application, also the going to your home page is odd, as tbbmeter is an application running on the PC, rather than a browser based system.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User band123
(newbie) Wed 25-Jan-12 14:09:08
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Re: tbb METER


[re: MrSaffron] [link to this post]
 
Hi again,Iam on WINDOWS 7.The ICON does look like that. The pop up is from USER ACCOUNT CONTROL and askes DOYOU WANT tbb TO MAKE CHANGES TO YOUR COMPUTER
The varified publisher is Net Connex Ltd.
File Origin is HARD DRIVE
YES or NO----so I click YES
Now I go back to my start up page with all the ICONS


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Administrator MrSaffron
(staff) Wed 25-Jan-12 14:32:10
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Re: tbb METER


[re: band123] [link to this post]
 
Do you have a small version of that icon in your system tray? Check as it may not be visible due to the way windows7 allows you to customize this area.

tbbmeter should run automatically on windows 7 when the machine starts.

If the tb icon is in the system tray area, clicking it once should make the app appear.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User gomezz
(eat-sleep-adslguide) Wed 25-Jan-12 15:49:27
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Re: tbb METER


[re: MrSaffron] [link to this post]
 
Could be originating from the OP's firewall?

O2 Standard (8Mbps LLU)
Administrator MrSaffron
(staff) Wed 25-Jan-12 15:51:07
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Re: tbb METER


[re: gomezz] [link to this post]
 
It could be, but only in the sense it may be not allowing tbbmeter to run.

Windows Task Manager and search tbbmeter.exe process. An important point is that the software is designed to only allow one copy of tbbmeter to run at a time.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User BatBoy
(legend) Wed 25-Jan-12 21:14:25
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Re: tbb METER *DELETED*


[re: MrSaffron] [link to this post]
 
Post deleted by BatBoy
Anonymous
(Unregistered)Wed 25-Jan-12 21:55:44
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Re: tbb METER *DELETED*


[re: BatBoy] [link to this post]
 
It's the user control option in Win7, I get it after I've installed new software quite a lot , there is an option on the dialogue to "always allow" though.

Del.
Anonymous
(Unregistered)Wed 25-Jan-12 22:00:39
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Re: tbb METER *DELETED*


[re: Anonymous] [link to this post]
 
Tbb meter doesn't run automatically on my Win7 Andrew, I had to drop it into my startup folder.

Del.
Administrator MrSaffron
(staff) Wed 25-Jan-12 23:28:55
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Re: tbb METER *DELETED*


[re: Anonymous] [link to this post]
 
It should do, reasons for it now are

1. Saying no to the UAC box during the install phase
2. A locked down PC by corporation not allowing windows services to run
3. Firewall blocking the tbbLoaderService.exe from running at boot time

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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