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Standard User jenny72
(newbie) Wed 04-Jul-12 14:02:35
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Meter stopped showing all statistics


[link to this post]
 
Hi
I recently installed the tbbMeter on 3 computers and on 1st & 2nd of July I had statistics for all 3. On 3rd July its only showing stats for 2 of them.
I don't remember altering anything, can you help?

Thanks

Jenny
Administrator MrSaffron
(staff) Wed 04-Jul-12 14:49:52
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Re: Meter stopped showing all statistics


[re: jenny72] [link to this post]
 
Are you referring to statistics on www.thinkbroadband.com or the individual statistics on each computer?

The data is only uploaded to the website at a various random times, this can result in delays of 12 to 14 hours for one computer uploading it statistics. Also if 1000's are uploading at the same time we may tell the app to delay its upload for another time.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User jenny72
(newbie) Wed 04-Jul-12 14:54:06
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Re: Meter stopped showing all statistics


[re: MrSaffron] [link to this post]
 
Yes, I mean the www.thinkbroadband.com statistics. The individual statistics on the computer are working fine.

Thanks for your reply, I'll check it later on and see if they've appeared.


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Administrator MrSaffron
(staff) Wed 04-Jul-12 15:00:11
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Re: Meter stopped showing all statistics


[re: jenny72] [link to this post]
 
The Menu | tbbmeter Information window gives last upload, next upload figures.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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