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Standard User MHC
(sensei) Thu 01-Nov-12 23:18:43
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tbb meter has stopped working ...


[link to this post]
 
I went to see what a particular PC has used and was surprised to see just a few kB on October 22nd.

TBB meter is not running so I then went to start it from the menu and just get teh dialogue box: tbb meter has stopped working, windows is checking for a solution to the problem.

Any ideas? Running on a fully patched Win7


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M H C


taurus excreta cerebrum vincit
Administrator MrSaffron
(staff) Fri 02-Nov-12 08:47:03
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Re: tbb meter has stopped working ...


[re: MHC] [link to this post]
 
I have changed nothing.

Have you checked in task manager that tbbmeter.exe is not already present? Is tbbLoaderService present?

If no tbbmeter.exe then try restarting the tbbLoaderService

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User MHC
(sensei) Fri 02-Nov-12 10:46:06
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Re: tbb meter has stopped working ...


[re: MrSaffron] [link to this post]
 
This is happening on boot ... definitely nothing remaining in Task Manager and when I go to Start >>> All Programs >>> thinkbroadband.com >>> tbbmeter >>> tbbmeter I get the same dialog box although for the few seconds it is there, there is a tbbMeter task shown but it soon disappears.

The main set of files appears to be present.

Just trying to run the tbbMeterchecker - but that appears to have failed too!

And yes, I have all privileges in an Admin account.


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M H C


taurus excreta cerebrum vincit


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Administrator MrSaffron
(staff) Fri 02-Nov-12 11:04:13
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Re: tbb meter has stopped working ...


[re: MHC] [link to this post]
 
Email me a copy of tbbmeter.log

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User MHC
(sensei) Fri 02-Nov-12 11:38:34
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Re: tbb meter has stopped working ...


[re: MrSaffron] [link to this post]
 
Which email address? I cannot access my normal email account where I have your address.


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M H C


taurus excreta cerebrum vincit
Administrator MrSaffron
(staff) Fri 02-Nov-12 15:31:25
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Re: tbb meter has stopped working ...


[re: MHC] [link to this post]
 
andrew@thinkbroadband.com as opposed to evil overlord who has plans on world domination @ volcano.lair

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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