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Standard User TMCR
(committed) Tue 04-Sep-18 21:49:04
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Update: I found an issue on my home network. I recently updated the hubs to new 1 gigabyte ones, from older 100mb hubs. There are 5 of these in the house to distribute Ethernet to everywhere needed.

One is sat on my dining table and is connected to two PC's we bought a few months ago to set up a radio station. It runs on both PC's at the same time but, thanks to Windows 10 updates and so on, I realised I could not rely on one PC staying up forever. So both run, the same software, the same schedule, and both try to connect to the streaming server, but only one can at a time.

That works fine for me as when one goes off the other takes over until I can get to reboot the one that's gone down. They don't reboot after the update, they lock up. The screen displays whatever was running at the time, usually the radio program which displays the time it went off.

Since changing the hubs I've noticed that my entire network then fails, I cannot connect to the Internet from any PC, the VOIP phone goes out of service, the TV box cannot connect to EE so fails to record things. I cannot 'see' other PC's over the network. It's all down until I reboot the failed PC. It didn't do that with the old hubs.

Then today I found that the network card (on the motherboard) was using a generic Micro$oft driver, so I've replaced that with the proper Intel one in the hope that will fix the lock-ups. (one just failed, and locked the network so no, not fixed)

Then I tried a speed test, hoping that it was linked to the same issue - erm, perhaps not...
My Broadband Speed Test

EE Fibre Plus
Standard User TMCR
(committed) Mon 10-Sep-18 14:59:00
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Today there was a bit of a blip, not sure what it was, the EE Brightbox2 shows the same IP address and speeds:
Time Connected 227:29:49
Downstream Rate 58.45 Mbps
Upstream Rate 9.64 Mbps

BT Wholesale speed test reports
Download Speed(Mbps): 51.26 Mbps
Upload Speed(Mbps) : 14.64 Mbps
Ping Latency(ms): 36 ms

But TBB tests seem to have settled down and now show
My Broadband Speed Test
My Broadband Speed Test

In fact the last 5 tests have all been ok, the one at 11:01 was the last strange one:
Mon 10/09/2018 14:48 52.75 Mbps 56.19 Mbps 10.18 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:48 53.62 Mbps 56.83 Mbps 10.94 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:47 54.58 Mbps 24.28 Mbps 11.70 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:46 53.10 Mbps 47.01 Mbps 11.53 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:45 52.94 Mbps 44.44 Mbps 10.20 Mbps 95.144.53.247 EE
Mon 10/09/2018 11:01 104.51 Mbps 54.58 Mbps 8.20 Mbps 95.144.53.247 EE

Most notable difference is the higher upload speed in the last couple of weeks. No difference on the DSL status on the BrightBox2:

Operation Data Upstream Downstream
Noise Margin 6.0 (dB) 6.4 (dB)
Line Attenuation 0.0 (dB) 19.4 (dB)

Still keeping an eye on this.

EE Fibre Plus
Administrator MrSaffron
(staff) Mon 10-Sep-18 15:29:10
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Can you see how many more data points are present too and your latency is now much more sensible.

Maybe a firmware update or other tweak to something that was awry in their network

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.


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Standard User TMCR
(committed) Mon 10-Sep-18 15:44:12
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
Such a pity I wasn't really getting those earlier speeds smile

I'm keeping an eye on this as it wasn't a router reset, just a short period where nothing connected.

EE Fibre Plus
Administrator MrSaffron
(staff) Mon 10-Sep-18 16:11:04
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
If that is the case then something in their network changed most likely

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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