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Standard User TMCR
(committed) Sat 25-Aug-18 16:48:51
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Think I broke it ?


[link to this post]
 
I got this speedtest result
My Broadband Speed Test
and thought it was wrong, so did it again and got
My Broadband Speed Test
- have I broken it ?

Got to say that results have varied a lot of late, I normally get something like
My Broadband Speed Test
but have gone up to
My Broadband Speed Test
at time.

EE Fibre Plus
Administrator MrSaffron
(staff) Sat 25-Aug-18 17:02:55
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
So what changed between 24 and 25th August?

Suggestion is something is interfering and may be buffering traffic for a while then releasing it, hence the relatively few number of samples and spiky nature of the result.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TMCR
(committed) Sat 25-Aug-18 18:42:39
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
I really don't know but it's still doing it...
My Broadband Speed Test
and
My Broadband Speed Test
just now.

I had a fault a couple of weeks ago, Openreach came out and did tests, found nothing. I had noticed the speeds increasing though and have been doing regular speed tests to keep an eye on it.

This is typical of what I was getting before that
My Broadband Speed Test

The EE Brightbox2 has not rebooted itself for 8 days now and I've not changed anything on equipment here, PC's, hubs, anything like that.

EE Fibre Plus


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Standard User TMCR
(committed) Sat 25-Aug-18 18:47:14
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
And then, as if by magic...
My Broadband Speed Test
followed by
My Broadband Speed Test

The results not something I can change from here, obviously. They are on the TBB site. Strange.

EE Fibre Plus
Administrator MrSaffron
(staff) Sat 25-Aug-18 21:17:48
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Next time try http://labs.thinkbroadband.com/speedtest i.e. this will be the non SSL version

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TMCR
(committed) Sat 25-Aug-18 22:41:15
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
Still getting bursts...
My Broadband Speed Test
My Broadband Speed Test
I know, you can't link - but you can if you view the results, copy the link and modify it for TBB forums smile
Yes, these are from http://labs.thinkbroadband.com/speedtest/ as requested.
My Broadband Speed Test

EE Fibre Plus

Edited by TMCR (Sat 25-Aug-18 22:45:58)

Administrator MrSaffron
(staff) Mon 27-Aug-18 08:31:24
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
All I can say is that your tests are flagging on my daily checks, and you are the only one with similar figures

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TMCR
(committed) Mon 27-Aug-18 12:51:29
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
To expand on this a little, we have noticed that the BBC iPlayer buffers more often - we have an EE TV box that uses the Broadband connection for that of course. I have a continual audio stream outgoing at 192k but that seems unaffected.

I realise there is no way we are actually getting those speeds here so perhaps it's the router at fault. Then again, other speedtests are stable - although they disagree with each other.

speedtest.btwholesale.com
Down: 46.84 - 47.52 - 47.61
Up: 14.20 - 14.00 - 14.23
Ping 36 - 37 - 37

speedtest.net
Down: 54.38 - 54.44 - 54.66
Up: 8.30 - 8.23 - 8.25
Ping: 18 - 18 - 22

meter.net
Down: 43.57 - 52.95 - 52.92
Up: 8.03 - 8.12 - 7.97
Ping: 25 - 26 - 25

EE Fibre Plus
Standard User ian72
(eat-sleep-adslguide) Tue 28-Aug-18 09:12:43
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
What browser are you using to do the speed tests? What Anti Virus/Anti Malware are you running?
Standard User TMCR
(committed) Tue 28-Aug-18 12:46:06
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Re: Think I broke it ?


[re: ian72] [link to this post]
 
I'm using Chrome Version 68.0.3440.106 (Official Build) (64-bit) (up to date)
A/V is ESET NOD32 11.2.49.0
The PC is custom built running Windows 7 Pro 64 Bit at SP1
Processor is Intel Core i5-2320 @ 3.00GHz with 8 GB RAM
I'm using the EE BrightBox2 with Tenda 8 port gigabyte hubs
My PC, doing the tests, is connect by CAT6 cable to one of those hubs which is linked to the only Gigabyte port of the Brightbox.
The router is plugged into a master socket 5C Mk4, nothing else is connected to it, the phone is unplugged (I use a VOIP line or my mobile)

EDIT: I should mention that today's tests have not gone crazy, although the results are higher than I used to get
My Broadband Speed Test

EE Fibre Plus

Edited by TMCR (Tue 28-Aug-18 12:47:59)

Standard User TMCR
(committed) Tue 04-Sep-18 21:49:04
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Update: I found an issue on my home network. I recently updated the hubs to new 1 gigabyte ones, from older 100mb hubs. There are 5 of these in the house to distribute Ethernet to everywhere needed.

One is sat on my dining table and is connected to two PC's we bought a few months ago to set up a radio station. It runs on both PC's at the same time but, thanks to Windows 10 updates and so on, I realised I could not rely on one PC staying up forever. So both run, the same software, the same schedule, and both try to connect to the streaming server, but only one can at a time.

That works fine for me as when one goes off the other takes over until I can get to reboot the one that's gone down. They don't reboot after the update, they lock up. The screen displays whatever was running at the time, usually the radio program which displays the time it went off.

Since changing the hubs I've noticed that my entire network then fails, I cannot connect to the Internet from any PC, the VOIP phone goes out of service, the TV box cannot connect to EE so fails to record things. I cannot 'see' other PC's over the network. It's all down until I reboot the failed PC. It didn't do that with the old hubs.

Then today I found that the network card (on the motherboard) was using a generic Micro$oft driver, so I've replaced that with the proper Intel one in the hope that will fix the lock-ups. (one just failed, and locked the network so no, not fixed)

Then I tried a speed test, hoping that it was linked to the same issue - erm, perhaps not...
My Broadband Speed Test

EE Fibre Plus
Standard User TMCR
(committed) Mon 10-Sep-18 14:59:00
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Today there was a bit of a blip, not sure what it was, the EE Brightbox2 shows the same IP address and speeds:
Time Connected 227:29:49
Downstream Rate 58.45 Mbps
Upstream Rate 9.64 Mbps

BT Wholesale speed test reports
Download Speed(Mbps): 51.26 Mbps
Upload Speed(Mbps) : 14.64 Mbps
Ping Latency(ms): 36 ms

But TBB tests seem to have settled down and now show
My Broadband Speed Test
My Broadband Speed Test

In fact the last 5 tests have all been ok, the one at 11:01 was the last strange one:
Mon 10/09/2018 14:48 52.75 Mbps 56.19 Mbps 10.18 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:48 53.62 Mbps 56.83 Mbps 10.94 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:47 54.58 Mbps 24.28 Mbps 11.70 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:46 53.10 Mbps 47.01 Mbps 11.53 Mbps 95.144.53.247 EE
Mon 10/09/2018 14:45 52.94 Mbps 44.44 Mbps 10.20 Mbps 95.144.53.247 EE
Mon 10/09/2018 11:01 104.51 Mbps 54.58 Mbps 8.20 Mbps 95.144.53.247 EE

Most notable difference is the higher upload speed in the last couple of weeks. No difference on the DSL status on the BrightBox2:

Operation Data Upstream Downstream
Noise Margin 6.0 (dB) 6.4 (dB)
Line Attenuation 0.0 (dB) 19.4 (dB)

Still keeping an eye on this.

EE Fibre Plus
Administrator MrSaffron
(staff) Mon 10-Sep-18 15:29:10
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
Can you see how many more data points are present too and your latency is now much more sensible.

Maybe a firmware update or other tweak to something that was awry in their network

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TMCR
(committed) Mon 10-Sep-18 15:44:12
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Re: Think I broke it ?


[re: MrSaffron] [link to this post]
 
Such a pity I wasn't really getting those earlier speeds smile

I'm keeping an eye on this as it wasn't a router reset, just a short period where nothing connected.

EE Fibre Plus
Administrator MrSaffron
(staff) Mon 10-Sep-18 16:11:04
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Re: Think I broke it ?


[re: TMCR] [link to this post]
 
If that is the case then something in their network changed most likely

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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