usually it is a "redimensioning" of virtual paths within the existing capacity. If the existing capacity is full then an additional fibre may need to be provided or the existing fibre equipment upgraded / replaced to a higher throughput.
MaxDSL - goes as fast as it can and doesn't read the line checker first.
Are your kids pirates ? Limewire, Bearshare, Kazaa, BitTorrent, eMule are all tools of the trade.