First, a little background.
I live about a mile and a half from my local exchange.
I usually sync at around 3500-4000Kbps and have a 50db down attenuation.
I have been with a well known and, I think, reliable reseller for a number of years and the service has been faultless.
A month or so ago I was moved to the 21CN system and almost immediately I synced at a much higher rate, over 5000Kbps and my throughput down and up increased a lot.
This was great for a few weeks until suddenly I noticed the download rate falling of markedly in the evenings and weekends. I raised the matter with my ISP who, after a week of having me run test after test has now decided that I have a local issue and want to send a BT engineer to check my equipment at a possible cost of £200 or more.
Before I risk what is not an insignificant sum of money to me, perhaps those among the forum could suggest if it is likely to be local. I also fear that the BT engineer will turn up at 10am on a weekday when all is working well.
My adsl router is a Thomson Speedtouch ST585
It is never turned off, except on occasional and rare lockup or power cut, is presently synced at 736 / 5,440 and my profile a week ago was 4000 but is presently 3500.
Here are my results for the last seven days.
(BT) is BT speedtest
(ST) is Speedtest.net
Any opinions would be welcome.
Sorry about the crazy formatting but I hope it is comprehensible.
Date Time Down Up
17th Jan 10:26am (ST) 4.81Mb/s 0.59Mb/s
18:26pm (ST) 0.72Mb/s 0.59Mb/s
18th Jan am (BT) 4576 Kbps Not Tested
17:50pm (BT) 545 Kbps Not Tested
17:45pm (ST) 0.67Mb/s 0.59Mb/s
19th Jan 12:45am (ST) 4.62Mb/s 0.56Mb/s
12:50am (BT) 4482Kbps Not Tested
17:20pm (BT) 186Kbps Not Tested
17:21pm (ST) 0.51Mb/s 0.60M/bps
19:33pm (ST) 0.55Mb/s 0.58M/bps
20th Jan 14:40pm (ST) 2.33Mb/s 0.60Mb/s
16:05pm (ST) 2.60Mb/s 0.60Mb/s
16:15pm (BT) 3400Kbps Not Tested
16:35pm (ST) 0.85Mb/s 0.58Mb/s
17:39pm (BT) 405Kbps Not Tested
21st Jan 14:42pm (ST) 4.82Mb/s 0.56Mb/s
18:30pm (ST) 0.27Mb/s 0.59Mb/s
18:35pm (BT) 157Kbps Not Tested
22nd Jan 10:04am (ST) 2.01Mb/s 0.60Mb/s
10:09am (BT) 1850Kbps Not Tested
14:50am (BT) 553Kbps Not Tested
18:05am (ST) 0.78Mb/s 0.59Mb/s
23rd Jan 10:14am (ST) 1.31Mb/s 0.60Mb/s
13:04pm (ST) 1.79Mb/s 0.58Mb/s
17:12pm (ST) 0.40Mb/s 0.61Mb/s
17:18pm (BT) 247Kbps 585Kb/s
24th Jan 09:46am (ST) 4.27Mb/s 0.58Mb/s
09:54am (BT) 3459Kbps Not Tested
19:10pm (ST) 0.43Mb/s 0.57Mb/s
19:16pm (BT) 294Kbps Not Tested
The ping is consistently around 85-100ms
Edited by TheValk (Mon 24-Jan-11 23:48:42)