This is after I moved house recently into Ludlow, BT exchange "Ludlow, WNLUD". 0.86 Km from exchange (line-length). BT line, ISP is Plus.net on an "up to 20 Mb service". BT and Plus said I could expect 6 Mbps. BT Wholesale checker: "should get up to 2 Mbps. Also supports an estimated ADSL Max of 7 Mbps, (6 to 8 typical)." Thompson Speedtouch 510 V6. Connection to router is via an extension to the BT NTE5 with faceplate Master socket (with a "T" in a circle on front.) At my last house (up to 5 weeks ago, in the depths of the country and at the end of a long BT line) I got a rock-steady 1.5 Mbps 24/7/365.
A friend in Ludlow about the same distance from the exchange suffers no such drops.
The drops in speed look to me (a non-techie) like contention as people get on line at the above times, but my service surely cannot be called broadband with such drops. (Stats below):
Uptime: 0 days, 4:22:16
Modulation: G.992.1 Annex A
Bandwidth (Up/Down) [kbps/kbps]: 448 / 8,128
Data Transferred (Sent/Received) [KB/KB]: 0.00 / 0.00
Output Power (Up/Down) [dBm]: 12.0 / 19.5
Line Attenuation (Up/Down) [dB]: 14.0 / 20.0
SN Margin (Up/Down) [dB]: 27.0 / 9.5
Vendor ID (Local/Remote): TMMB / µ
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
Loss of Link (Remote): 0
Error Seconds (Local/Remote): 14 / 0
FEC Errors (Up/Down): 0 / 0
CRC Errors (Up/Down): 0 / 18
HEC Errors (Up/Down): 0 / 9
What can I do please?
plusnet BB Max, SpeedTouch 510 v6 Ethernet Router. Mac G5 OS X 10.5.8