And the ISP don't appear prepared to do anything either.
If I am looking at the only ticket of a similar problem, that's a little unfair, don't you think? and could not be further from the truth
The line from what I can see had a recent PSTN issue but since that was fixed, we've had no further tests completed by yourself.
Whilst it is frustrating, BT do not deem the results are you seeing as unacceptable. This has been sent to them several times with their stock response of "no problem here 'guv", send an engineer - which as it stands will not be of much use and will likely result in a charge - which we are not prepared to let any customer risk.
We have even requested this be reviewed by HLE (high level escalations) within BT, who gave the same response because the results are more than acceptable.
As per your own suggestion, we would wait until the line was fixed to review this, which you informed us today at 11:09:28 AM was done - and as yet, we've not seen any new results from you.
To reiterate the ticket response this morning -
nce we have a new test result, we can then review and proceed from there:, so if you could please update that, we'd really appreciate it.