Hi - Thanks for your help!
Here's my exchange link
1.6mb would be incredible, speedtest.net reports that whilst I have a ping of 47ms my download speed is 0.12mbps and my upload speed 0.38mbps.
The following is from the speedtester.bt website that Orange customer service go on about.
"Download speedachieved during the test was - 134 Kbps
For your connection, the acceptable range of speeds is 50-250 Kbps.
Your DSL Connection Rate :1984 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 135 Kbps"
I don't understand all this though as my connection is just unusable currently as even loading Facebook takes upwards of three minutes. Youtube is impossible.
The connection just always flicks between this unbearable speed and around 1.5mb - Is anything I'm doing causing this do you reckon?