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Standard User froglet
(learned) Sun 09-Oct-11 22:56:12
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Oops! This link appears broken.DNS error occurred.


[link to this post]
 
Please can someone help me sort this out? i cannot access a site that i have been using now for four years and i know others can as i have friends use it.in really simple terms,what can i do please?

Margaret
Standard User ionic
(experienced) Sun 09-Oct-11 23:21:10
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Re: Oops! This link appears broken.DNS error occurred.


[re: froglet] [link to this post]
 
restart your router.
restart your PC
if it still fails, change the DNS servers on your pc to use different ones e.g. googles public ones at 8.8.8.8 and 8.8.4.4

Alternatively wait 24-48 hours and it might well resolve itself as whatever's changed is propogated correctly
Standard User XRaySpeX
(knowledge is power) Sun 09-Oct-11 23:29:47
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Re: Oops! This link appears broken.DNS error occurred.


[re: ionic] [link to this post]
 
In reply to a post by ionic:
change the DNS servers on your pc
Or even in the router, more likely.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC


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Standard User froglet
(learned) Mon 10-Oct-11 07:58:08
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Re: Oops! This link appears broken.DNS error occurred.


[re: ionic] [link to this post]
 
In reply to a post by ionic:
restart your router.
restart your PC
if it still fails, change the DNS servers on your pc to use different ones e.g. googles public ones at 8.8.8.8 and 8.8.4.4

Alternatively wait 24-48 hours and it might well resolve itself as whatever's changed is propogated correctly


Hi Ionic.i cannot thank you enough for the simple but VERY effective solution.i had no idea that just turning off, and then back on, the router ,could fix it or i would have tried it before! sometimes the simple solutions are the best!

How come it happened in the first place or would that be too technical for me to understand(a mee ewoman,addicted to the internet but doesn't understand computers!!)

Thanks again.

Margaret
Standard User froglet
(learned) Mon 10-Oct-11 07:59:55
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Re: Oops! This link appears broken.DNS error occurred.


[re: XRaySpeX] [link to this post]
 
In reply to a post by XRaySpeX:
In reply to a post by ionic:
change the DNS servers on your pc
Or even in the router, more likely.


Thanks for that,as you will see above,now sorted.Wish i understood computers a bit better.i was reading all sorts of very complicated solutions and yet it was so easy!

Margaret
Standard User epyon
(member) Mon 10-Oct-11 08:51:22
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Re: Oops! This link appears broken.DNS error occurred.


[re: froglet] [link to this post]
 
A DNS sever basically is a massive address book

that when you type say www.bbc.co.uk it then transfers it to IP like 212.58.244.71

then finds the site

or something like that roughly.

BE*Unlimited 19004/1317Kbps
My Broadband Speed Test
Standard User ionic
(experienced) Mon 10-Oct-11 10:18:12
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Re: Oops! This link appears broken.DNS error occurred.


[re: froglet] [link to this post]
 
What probably happened is that your router cached (ie remembered) the wrong address for the site. This might be because of a technical problem but also could be due to the site moving to a different server and your router still using the old address.
Standard User ionic
(experienced) Mon 10-Oct-11 10:19:23
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Re: Oops! This link appears broken.DNS error occurred.


[re: XRaySpeX] [link to this post]
 
I normally go for change on teh PC in case the resolver in the router is having a funny 5 rather than it's upstream resolvers.
Standard User XRaySpeX
(knowledge is power) Mon 10-Oct-11 10:27:29
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Re: Oops! This link appears broken.DNS error occurred.


[re: ionic] [link to this post]
 
I don't! I imagine most users don't mess around with IPCONFIG etc. but accept the DNSs supplied in the router.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 17 Meg Untweaked 19 Meg Tweaked WBC
Standard User ionic
(experienced) Mon 10-Oct-11 11:17:11
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Re: Oops! This link appears broken.DNS error occurred.


[re: XRaySpeX] [link to this post]
 
Each to their own
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