I don't know much about ADSL so please be gentle..
I am with Orange broadband (only cause it costs me £5 on top of my mobile contract) for 5 years now and recently they had some change with their services as I was disconnected for a day. I am on an 8Mb package although the line cannot support more than 6mb.
Since then the broadband connection is very unstable. No other hardware has been changed.
In the morning I may get 4-5Mb down speed but evenings is sometimes around 1Mb.
main problem is that the livebox mini keeps disconnecting from the internet. This morning the DSL light was flashing amber (no broadband detected) yet I was still connected to the internet.
Has anybody has same problem? I know their Customer services are .. I won't actually dignify this with an attribute.
I thought just like you about Orange CS, but since the UK guys have got involved I've found that with their involvement with BT Open Reach engineers, they have improved my line speed profiles by wiring improvements/replacements and main socket upgrade.
However the next step, in trying to smooth out our peak time usage blips in download speed, is going to be "the crunch" performance factor!
p.s. They have replaced our router three times in 4 months - the latest being a NETGEAR N150
With other routers that I've bought myself over the years, I'm going to have to have a "boot sale" soon to shift some