SamKnows indicates that for the distance to the exchange, my friend should be getting about 7 Mbps on her ADSL connection. However, she's in fact getting about 3.6 Mbps download speed around lunchtime on a Friday (when fairly quiet?), so I suspected that there might be a problem with the ring wire being connected at the BT master socket. It was, and I've now disconnected it.
A few questions result:
a) how long need she wait before seeing an increase in download speed (if there will actually be one)?
b) should the modem/router be restarted, or left well alone? If it should be restarted, how often?
Any other things I should know, please? Thanks!
Edited by John_Gray (Fri 20-Jan-12 19:47:57)