I've recently been having trouble with my wireless connection in my house - I will try and give as full a background as I can:
We've recently had an extension completed and moved our lounge to the front of the house. As a big fan of Xbox, I first started noticing that my xbox seems to drop its connection on an annoyingly regular basis. However, I also noticed that I have trouble in the lounge connecting a few wireless devices. I tried taking the home hub 3 off of auto channel selection and chose channel 8 (used inSSIDer to see what free channels there were). It didn't seem to help much so I decided that I need a wireless range extender - which I am waiting to arrive from Amazon.
In the meantime though I have been working at home a lot and my router is sat next to me on my desk and I have noticed the wireless light flicking on and off at various points.
When our extension was done we also had the boiler replaced which comes with a wireless thermostat. I thought this might be interfering but even when the central heating system is off the connection drops out a lot.
Have spoken with BT twice now. The first call involved someone running a line test - not really what I thought needed doing as I told them the problem was with the wireless seemingly dropping, but probably a standard check. To my surprise she said there was a fault on the line and someone would ring me back. The next day someone did call back but as I'd been out at work I couldn't tell him whether there was any improvement so he just said call back if there was any more issues.
This morning I couldn't even get my laptop connected to the router wirelessly without restarting both and when it did eventually connect it dropped out every 30 seconds to a minute.
Phoned BT again to be told that he could see my channel was set to 8 which is not recommended. I explained about the 4 other wireless networks in range being on 11 but he said that didn't make a difference as the weren't connecting to my hub. I tried to argue the toss with him but he stood his ground and I conceded. Have changed the hub to channel 11 and tried to play some xbox on line but twice in a row it dropped out after 3 minutes even though the xbox shows 3 out of 4 bars of wireless??
The BT chap also said something that I've never heard before (and I don't class myself as a tech retard!!) - he said that the recommend channel 6 for 1 wireless device, channel 9 for 2 wireless devices and channel 11 for more than 2 devices.
This leads to a few questions:
1. If there are a load of other routers within range on the same channel, is this really not a problem??
2. Do different channels really support a different number of devices?
3. Any ideas why the wireless could be dropping out? - so far today I'm hook up via ethernet and it seems to be fine
4. Anyone else had trouble with the wireless on a Home Hub 3?
My feelings on the above are that the chap I spoke to was talking rubbish on 1 & 2 and I think I might just need a new Home Hub.
Any help greatly appreciated!