Hello guys i reacently moved into a new property i've not been able to get broadband there yet as the previous tennent moved there account to a new address and somethings gone wrong with BT so there line in my house is still active and also at there new house, when i try and get sky to give me net here it gets rejected by BT as they send a letter to the old tennets new house and they say no!
Yet between all the call centers no one can do anything as there useless so im stuck
So my problem, i borrowed a Homehub of a friend and tried it, can get online phew! but the line here is beyond bad, so bad im considering selling up as i can't be doing with such an unstable connection!
Im hoping maybe though i can get it a bit better for what i want and thats were you guys come in!
I get 4-5 DC's at least a day, i have one telephone socket with a microfiler and if i pick up the phone the net dc's and the line crackles until it reconnects the the line goes quiet again.I've removed the faceplate and tried the test socket nothing really changed.
tried 3 microfilters and nothing changed.
here are the router stats
Modulation ITU-T G.992.1
Latency type Interleaved
Noise margin (Down/Up) 15.5 dB / 15.0 dB
Line attenuation (Down/Up) 61.0 dB / 31.5 dB
Output power (Down/Up) 16.2 dBm / 12.6 dBm
ADSL line status
Line state Connected
Connection time 0 days, 0:23:38
Downstream 896 Kbps
Upstream 448 Kbps
Loss of Framing (Local) 0
Loss of Signal (Local) 1
Loss of Power (Local) 0
FEC Errors (Down/Up) 33481 / 0
CRC Errors (Down/Up) 81 / 2147480000
HEC Errors (Down/Up) nil / 0
Error Seconds (Local) 16373
Also i've linked 2 images of where the wire enters it looks a bit dodgy to me but then i know nothing
i hope someone has a magical soloution! just want a stable connection for my gaming habit :/
many thanks in advance