I have been connected with SKY for almost 1 month, since going live I have been told Iam on SVBN because tracert says sky.bb.com on 2nd hop and using MER to connect (as already mentioned) - but - my phone line (ive been told) is NOT on SVBN because while 150 get sky, 17070 gets a BT Line Test which means its not on Sky's SVBN...
also, my exchange was unbundled only a few months ago, would it not be counter productive to install Easynet Dslams then and the SVBN Msans 4 months later?? doesnt seem to make sense to me?
can anyone tell me what is going on here?
Iam concerned that my sync rate is going to drop from the 18,013k ive got (after asking for it too be uncapped after DLM had finished) back down to 15,000k (or less) that DLM only seemed to manage last time...as DLM always seems to underperform in terms of profiling a line and ringing to get it uncapped is very hit & miss, i may not be so lucky the 2nd time around and have to accept a 13,000k - 15,000k sync rate on my 25db line that is capable of 18,000k
it seems my broadband is on SVBN but my phone is not, SKY say both arent? - I am starting to believe Iam right and the rep can only assume Iam not because I got the standard default switch over letter, even ignoring the facts I tell them stating the tracrt IP address as incorrect?
here is the tracert and connection stats:
Tracing route to www.bbc.net.uk [22.214.171.124]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms 192.168.0.1
2 25 ms 23 ms 23 ms 5aca9c3e.bb.sky.com
3 24 ms 22 ms 22 ms 10.245.196.241
4 54 ms 35 ms 35 ms 126.96.36.199
5 46 ms 30 ms 31 ms 188.8.131.52
6 * * * Request timed out.
7 41 ms 32 ms 33 ms ae0.er01.cwwtf.bbc.co.uk [184.108.40.206]
8 37 ms 33 ms 35 ms 220.127.116.11
9 32 ms 33 ms 33 ms bbc-vip012.cwwtf.bbc.co.uk [18.104.22.168]
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN MER 9300974 12690600 0 798 1761 338:35:05
LAN Down 0 0 0 0 0 338:36:20
WLAN Up 12171728 8746436 0 1761 746 338:36:03
ADSL Link Downstream Upstream
Connection Speed 18013 kbps 1164 kbps
Line Attenuation 25.5 dB 14.5 dB
Noise Margin 6.5 dB 8.7 dB
Tech & Broadband Chat
Edited by paulb100 (Mon 19-Mar-12 22:55:23)