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Standard User Aaron_01
(member) Mon 02-Apr-12 13:24:36
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is Horam exchange down?


[link to this post]
 
2 of my routers haven't been able to get a DSL sync with the exchange for the last hour, number is 01435. Are they having issues?

Thanks

IDNet Home Max 4.0Mbps
BT 2700HGV v6
Standard User b4dger
(knowledge is power) Mon 02-Apr-12 13:39:01
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Re: is Horam exchange down?


[re: Aaron_01] [link to this post]
 
BT list 01434 (Scottish Boarders) as having a problem http://btbusiness.custhelp.com/app/service_status but it looks like your one digit difference is at the other end of the country...

Standard User Aaron_01
(member) Mon 02-Apr-12 14:40:58
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Re: is Horam exchange down?


[re: b4dger] [link to this post]
 
Yeah Horam is in the South East England smile

Line seems fine now but I lost a lot of speed, it's at 736kbps and SNR rose to 26 dB :/

IDNet Home Max 4.0Mbps
BT 2700HGV v6

Edited by Aaron_01 (Mon 02-Apr-12 14:41:18)


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Administrator MrSaffron
(staff) Mon 02-Apr-12 16:53:45
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Re: is Horam exchange down?


[re: Aaron_01] [link to this post]
 
Restart modem, looks like a noise source was the cause, and modem resynced before the source had fully gone away. Now it has you have lots of spare margin, but modems do not automatically resync to make use of this.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Aaron_01
(member) Mon 02-Apr-12 17:59:09
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Re: is Horam exchange down?


[re: MrSaffron] [link to this post]
 
Aha thanks, sorted now after rebooting. Initially I didn't want to reboot as I thought the exchange limited me at 26 dB for disconnecting lots of times this morning, thinking rebooting would make it worse. I've seen happen in the past when I got pushed up to 9 dB and then 12dB when I fiddled with router config/reboots or wiring, took 3 weeks to recover it back to 6dB or so.

IP profile is still 512kb, gotta wait it out I guess.

IDNet Home Max 4.0Mbps
BT 2700HGV v6
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