Hi, I've recently changed back to BT wholesale ADSL (via Post Office broadband) after being on cable and 3G for a couple of years due to a house move and I've been getting really slow broadband speeds and intermittent popping and crackling on my phone line. I'm hoping someone here can help as it's getting really frustrating.
The main problem I have is that my modem periodically disconnects/re-connects and when my profile is reset it quickly downgrades until its at 160/448 or thereabouts, also I can hear the modem on the phone line regardless of which filter I use and the modem quite often disconnects when I pick up the phone (especially when I use an old corded phone).
I have a new openreach master socket, no extensions and a Asdl Nation XTE 2005 face plate. The only problem I can see is that the incoming wires on the master socket are reversed from what is shown at http://www.rob-r.co.uk/other/UKphonecatwiring.htm,
ie - blue/white is connected to A and white/blue to B so my questions are:
A) If I reverse the connections is it likely to make any difference?
B) More importantly can BT tell if I do this?
C) I've read through a lot of the other posts and I'd guess it sounds like it might be a high resistance
problem. Does this sound likely?
My stats currently are:
Connection Status Connected
Ds Rate (Kbps) 544
Us Rate (Kbps) 448
DS Margin 17
US Margin 12
DS Line Attenuation 11
US Line Attenuation 7
Trained Modulation ADSL_G.dmt
LOS Errors 0
Peak Cell Rate 1056 cells per sec
CRC Rx Fast 0
CRC Tx Fast 0
CRC Rx Interleaved 0
CRC Tx Interleaved 0
Path Mode Interleaved
My modem is a Linksys ADSL2MUE. The Post Office supplied Zyxel has exactly the same problem except it disconnects more often.
Thanks in advance for any replies.