You are on the older 20CN service, where the IP profile can take up to five days to improve. Assuming you are holding something above 5 Meg all the time, even with the odd disconnect it should be a lot higher than that.
Modem has been connected 26 hours, so I'd suggest give it a little off/count to ten/on cycle. This might just wake up the profiling system.
Otherwise just check the IP profile each day, and while you might be able to report a stuck profile in the first ten days, most providers will not listen until the tenth day.