After a few months of suffering from intermittent broadband issues and worsening cracking on our Telephone line, we (today) have had an engineer identify a High Resistance Fault on our underground line under the pavement which is not ducted. It must be very bad because our 17dB line is struggling to hold a 1Meg sync reliably (Even though the problem appears to be on the upstream side of things according to my RouterStats graphs).
Apparently fixing it is going to be messy according to the engineer we had (New Manhole, possibly a new cable from the new Manhole to the external box on our premises) so I am curious;
How long is it likely going to take Openreach to fully fix a fault like this? I can't imagine it being very pleasant bearing in mind the pavement was resurfaced about 8 months ago.
I'm just asking this question out of general curiosity as it's the first time I've seen this happen to person to someone I know (Let alone myself).
Connection Speed: 24276 kbps 1211 kbps
Line Attenuation: 16.5 db 6.4 db
Noise Margin: 1.1 db 6.2 db
Edited by chris6273 (Fri 31-Aug-12 23:19:40)