Couple of weeks ago my broadband sync speed dropped off a cliff with the bad weather, its gradually got better again tho in the time it took the engineer to come out
The engineer replaced my NTE5 (was an orginal british telcom model) and tidied up the internal wiring. The noise that was present previously on the line had disappeared and it passed a 'Fast Test'
He also fitted an infinity style faceplate over the NTE5 to filter the ADSL signal.
Where he has installed this rather than connect the drop wire to the A B terminals of the NTE5 he has punched it down into the IDC internal output of the VDSL faceplate.
Is this correct ? Will it cause any issues bypassing the surge arrestor etc in the NTE5
My sync speed has increated from around 5 to 6.5 so it has made a difference