Router is plugged directly into master socket, there are no phones or other equipment on the line.
Line attenuation is 12db down 0.5db up
Noise margin up is 7db, but noise margin down hovers around 6db-4db and dips to -2db.
The router is losing sync every 2-3 minutes. Restarting usually re-establishes sync but it usually loses it again within 10 minutes or so. There have been sync problems on the line for around the last 5 days, and they've steadily been getting worse.
What steps do I take in fixing this? ADSL and phone service are through TalkTalk, do I call them? Or do I call BT because it looks like a line problem?
There have been high winds in my area over the last few days. The line looks clear up to the nearest telegraph pole, but lots of other lines in the area hit tree branches etc. and I noticed there are a couple of lose lines swinging from the pole.
Really need to get this sorted ASAP, any help appreciated. Thanks.