I wonder if you could help point me in the correct direction about what to do next. as one of my homeworkers broadband is dropping out and we are unable to stop it.
Basically it was dropping out a lot but it now only seems to happen when a call is answered. There was also some noise in the background when the fault started. but nothing at all at the moment. I sat for 2 hours yesterday testing it, and all was fine. No drop outs in that period at all.
I have tried the following
Rang BT Business and ran tests on line and broadband
Tried 3 different filters (One new)
Tried 3 different routers (One new)
Plug it directly into Filter
She works nights, as soon as she logs on at 1730 the problems begin
The user has said about more static that normal around the house. Not sure if it could be connected
I am not sure what to do next for the best
I would really appreciate any help