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Standard User TTEnt
(learned) Fri 28-Jun-13 13:39:02
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Massive decrease in speed/increase in Attenuation


[link to this post]
 
I was up at the Admin ofiice for a Society of which i am a member on Tuesday to add machines to the Network and improve Security, and whilst there took a look at the Broadband Stats, just to check that all was fine. Noticed that the connection rate had dropped from 17677 to 5791, but there had been a jump in line attenuation, especially on upstream.
I am presuming this jump is reason for drop in line speed, but was wondering what would cause such a jump in Line attenuation and the best way to get the line performing correctly again.

Original Stats
Down Up
Line Speed 17677 979
Attenuation 16.5 7.2
SNR Margin 9.1 7.5

Stats now (as best i can remember, forgot to write them down)
Down Up
Line Speed 5791 808
Attenuation 20 18
SNR Margin ? ?

They are not too worried about it being fixed right away as only mainly used for e-mailing, but obviously would prefer speeds, back to what they should be.
Standard User XRaySpeX
(eat-sleep-adslguide) Fri 28-Jun-13 13:51:46
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Re: Massive decrease in speed/increase in Attenuation


[re: TTEnt] [link to this post]
 
Is that with same router?

Cuz 2nd set are suspect. Down attn. usually approx. 2 x Up.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User TTEnt
(learned) Fri 28-Jun-13 14:00:45
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Re: Massive decrease in speed/increase in Attenuation


[re: XRaySpeX] [link to this post]
 
Yes is with same router (A Belkin but not sure of exact model) probably 4/5 years old at least.
I know the 2nd set are suspect, which is why i'm querying what may cause the problem.
Would just switching the router of and back on solve the problem?


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Administrator MrSaffron
(staff) Fri 28-Jun-13 18:11:04
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Re: Massive decrease in speed/increase in Attenuation


[re: TTEnt] [link to this post]
 
It might help. I presume telephones still work ok on the line?

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User TTEnt
(learned) Sat 29-Jun-13 09:55:11
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Re: Massive decrease in speed/increase in Attenuation


[re: MrSaffron] [link to this post]
 
Not sure if phones still work, as they don't use the phone that much.
So if they have or had a problem with the lines then could this explain the problem and therfore a restart on the router could sort it out.
Administrator MrSaffron
(staff) Sat 29-Jun-13 11:17:04
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Re: Massive decrease in speed/increase in Attenuation


[re: TTEnt] [link to this post]
 
If the phone is not working than restarting router wont help but reporting a voice fault should get it fixed

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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