I'm really confused about a little issue I'm having here.
To cut a long story short, I was trying to troubleshoot my slow broadband speeds, so I removed the face plate of my BT socket in order to test my router in the test socket.
When I removed the face plate, I noticed that there wasn't any wires connecting to any of the numbered terminals? Is this normal? I replaced the face plate, plugged my router in as normal and everything works. What is confusing me is the lack of wires connected to the back of the face plate.
Can anyone shed any light on this? Is it normal?
It's a main phone line.
Thanks in advance.