Hi everyone, this is my first post and it could be a long one (sorry in advance), so any help will be greatly appreciated. I seem to have some noise on my line, which i think is being caused internally as an engineer has checked everything outside the house, and on occasions when I receive a call or make a call my internet cuts off.
My BT master socket is in the hall downstairs and my modem/router is connected via a standard telephone extension cable (it was installed when I bought the house) in an upstairs bedroom. I know ideally I should have the modem attached to the master socket but the wife is never going to let that happen, so it has to be upstairs.
Using the master socket on the front is an adaptor (is the only way I can describe it but it is not a microfilter) which has the sky telephone cable wired in and then a micro filter attached with the telephone plugged into it. Hard wired into the back of the master socket front panel is the telephone extension cable to upstairs. Reading around I thought this would only have two wires attached but it seems to have 6!!! wired as follows:
Connection 1: green wire with white banding
Connection 2: Blue wire with white banding
Connection 3: Orange wire with white banding
Connection 4: White wire with orange banding
Connection 5: White wire with blue banding
Connection 6: White wire with green banding.
I am planning to change the front plate of the master socket for one of these. That way I can do away with the microfilter on the front, as it has one built in for the front phone socket, and the sky adaptor, which I will hard wire into the back.
Now the questions as I am a little stuck, will what I have suggested so far work okay?
Secondly, should I be changing the current telephone extension wiring for Cat5e cable (will it improve anything), if I leave it as is for now does the current extension sound as though it is wired correctly?
If I do change the cable what face plate will I need for my extension socket upstairs, a network one or a telephone, will I still need a micro filter upstairs? I am very confused with the extension part.
Thank you again from a very confused person. Mods if this is in the wrong place please can you move it.