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Standard User dragon2611
(committed) Tue 05-Nov-13 18:15:12
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Why Do FTTC migrations require an Engineer?


[link to this post]
 
As per title, In this day an age and given that Openreach own all the FTTC cabs the fact that they seem to need to send an engineer to physically move the line onto a different port seems a bit silly.

Even when moving from an LLU - GEA to a BTW based ISP it's still the same FTTC cab providing the service you'd think they'd just be able to remote in and reconfigure the port onto the appropriate vlans.etc

Edited by dragon2611 (Tue 05-Nov-13 18:16:07)

Standard User dragon2611
(committed) Tue 05-Nov-13 20:30:22
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Re: Why Do FTTC migrations require an Engineer?


[re: dragon2611] [link to this post]
 
Well it turns out maybe they can...

Basically I was supposed to migrate from Sky to Plusnet today but BT stuffed up the order, Plusnet managed to reshedule for tomrrow.

About 30mins ago my Sky FTTC died, and I noticed the Logs in my router were showing PPP auth failures against Plusnet's Gateways. (I'd already configured the PPP interface on the router since my router can support multiple interfaces)

Called plusnet and got them to turn my account on and it auth'd :-/

Werid.
Standard User Chrysalis
(legend) Sat 16-Nov-13 10:36:37
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Re: Why Do FTTC migrations require an Engineer?


[re: dragon2611] [link to this post]
 
they require an engineer so openreach can charge more.

BT Infinity 2 Since Dec 2012 - BQM


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Standard User The_Voyager
(committed) Sun 17-Nov-13 10:29:25
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Re: Why Do FTTC migrations require an Engineer?


[re: dragon2611] [link to this post]
 
I had something similar, they (BT) mucked up my dates, giving PN 3 different dates , BT then changed over the connection on the first date given but failed to notify PN, so ended up with a couple of hours without IP trying to sort the mess out.

Bob WRBRIX
PN Unl.Fibre - Fritz! 7390 ~ Sync 79.99/20 Mb/s Avg 74.54/18.62 Mb/s @ 320m
DialUp to CIX, BT Home Highway to CIX, ADSL to Nildram, SKY & Be*Unlimited, Fibre to BT
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