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Standard User Bawbag1874
(newbie) Tue 17-Jun-14 04:34:55
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Problem with high latency and some packet loss


[link to this post]
 
Hi i hope someone in here can help me..i am having real problems with high pings and some packet loss and was hoping someone could guide me in my next steps to rectify this

Here is what my Connection looks like

My Broadband Ping
Standard User StephenTodd
(experienced) Tue 17-Jun-14 14:01:24
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Re: Problem with high latency and some packet loss


[re: Bawbag1874] [link to this post]
 
We can only start by asking for more details.

What ISP? (presumably Plusnet?)
Is this FTTC, ADSL, or ...?
Are you running wired or wireless?
What equipment are you using?

--
Moved (with trepidation turned relief) to BT Infinity 2 for upload speed. Happy BE user for several years.
Standard User RobertoS
(sensei) Tue 17-Jun-14 16:57:54
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Re: Problem with high latency and some packet loss


[re: Bawbag1874] [link to this post]
 
That shows hardly any packet loss except in the full yellow sections, but awful latency. The big red patch now showing is almost certainly to do with your IP address having changed at 10:25 this morning - did you do a reconnection and are you on a dynamic IP address? The BQM should only be used with a static IP address, for that reason.

You can get a static IP address via your Member Centre for a one-off £5 and it takes effect as soon as you do another disconnection. The existing BQM needs deleting else tbb will be pinging the next person to get that address.

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
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Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.


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Standard User Bawbag1874
(newbie) Tue 17-Jun-14 22:26:10
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Re: Problem with high latency and some packet loss


[re: RobertoS] [link to this post]
 
The red block is because i had a power outage this morning and yes i have a dynamic IP

This is my new graph

My Broadband Ping

I am with Plusnet and have ADSL. i use a wired connection to a Belkin F7D1401 v1 wireless Router
Standard User RobertoS
(sensei) Wed 18-Jun-14 01:27:46
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Re: Problem with high latency and some packet loss


[re: Bawbag1874] [link to this post]
 
Are you downloading a lot?

Did you get a static IP address as well smile?

My broadband basic info/help site - www.robertos.me.uk | Domains,site and mail hosting - Tsohost.
Connection - Plusnet UnLim Fibre (FTTC). Sync ~ 58.7/14.6Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.

Edited by RobertoS (Wed 18-Jun-14 01:29:18)

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