I've just moved in to a property and have some issues with the BT Infinity (DSL drops when the telephone is hung up).
This has been diagnosed as being related to the extensions, even when they've nothing plugged in, as the problem is gone when the test socket behind the master face plate is used.
There is 1 master socket in the kitchen and 2 extension sockets.
I've looked behind the master socket and it appears to be as I'd expect.
2 white cables with only 2 wires used from each.
One cable connects to the A/B connectors, so that's the BT entry point.
The other connects to the extension points on the face plate.
That looks ok.
Behind the extension sockets are also 2 wires. They are both hooked up the same. I can only presume one of them is the cable back to the master socket extension and the other runs to the next extension socket?
Can somebody verify this looks ok?
If so, my only question is why the 2nd extension has 2 white cables coming in to it? You'd think it would have only 1 as there is nowhere else for it to be going....
Does anybody have a strategy for how I should proceed to start solving this? To be honest the latter extension (if they are hooked in the serial way I'm imagining....) could be disconnected.
Edited by spiteri (Sat 13-Dec-14 13:55:26)