Faulty (high resistance) connections, which were cleaned up, and a Lightning Protection Pot (LPP) that was disconnected from my line, eliminated the disconnections and raised my speed from 0.5mbps to (all of) 2.8mbps. (It is a direct to exchange copper line of 3km)
So, apart from the 7 weeks it took for the ISP to identify and BTO engineers to repair the problems they found - problems which I was consistently being told were my own cabling, modem/router, micro-filter etc, - am I safe?
500m of my overhead line was largely buried 10 years ago after a dangerous lightning strike (my phone exploded) but around 100m of overhead still exists in open country. I was told that LPPs are no longer used as they have proved to be unreliable, as I have found, so presumably some newer form of protection is provided?
If so, how would I know that I have that alternative protection as nothing was done at the time of the disconnection of the LPP?
Might I have been left out to fry?
Edited by ajdroberts (Fri 06-Nov-15 09:03:27)