While there I had the opportunity for a quick look at their very slow broadband. They run 2 desktop PCs and occasionally a laptop. The desktops are connected via PowerLine adapters, the laptop via wireless.
I need to take my laptop over and connect it directly to the Netgear router to see if there's any significant difference in performance but the numbers from a desktop PC are not very good - to say the least.
TBB speedtest gives:
D/L: 0.1Mbps, tbb x 1, bursting to 0.2 Mbps
U/l: 0.56Mbps bursting to 0.63Mbps
The connection data from the router (CS/LA/NM)
Down: 286 kbps / 50.7 db / 7.3 db
Up: 808 kbps / 29.5 db / 9.4 db
With a Line Attenuation of 50.7 Kitz suggests a DSLMax of 4832 kbps, even the worst figure in the Kitz results is 4000 kbps, around 14 times better than they're getting.
The PLAs may be losing a small amount of speed but given their connection speed any PLA loss is irrelevant.
Clearly there's something seriously wrong and I need to go there on a working weekday so I can talk to Eclipse, their ISP. I'm well aware that there are issues from at least some domestic users that Eclipse is limiting speeds, but I'm with Eclipse and get 7-8Mbps with LA of 41.5 and no real complaints.
Could it be that somehow their line is capped? They live in a block of retirement apartments built within the last 10 years or so.
Thoughts on what the possible issues might be would be welcome.
Happily running Windows 10 Pro on both desktop and laptop
We have more and more laws, and less and less enforcement