If the fastest they offer is the speed that you have, then that's as good as it is going to get without moving to an alternative VPN provider. There is no point in complaining if they are giving you the correct speed, and it is simply not fast enough for you.
I see. The reason I was hoping an accelerator had a use is because I remember staying in an apartment in Scandinavia many, many years ago where they had fibre with a 100/100 connection. At that time, I would only get 0.5MB per second and had to learn how to increase some sort of buffer on Netflix for it to show in HD.
Then, as soon as I moved back to the US the VPN service jumped to 1.5MB per second and now it's down to 1MB. Thus, I therefore thought the bottleneck was on my side and not the VPN service.
May I ask why you have all traffic going via VPN?
The reason was mainly for services such as Netflix and access to downloads that were restricted to IP addresses located in the US. Because my laptop isn't powerful enough to stream in HD without having poor framerate, the consoles would do a much better job at showing Netflix, NHL, NFL etc.
We do follow your suggested step when we do not have to access the US. We just turn the VPN service off via the router and we surf with whichever max speed we have from our local service provider (50 down and 5 up)
Anyway, thank you very much for your replies!