Past month or so our BB link has been resetting every 5 mins. Connection speeds always around the max of 16Mb before and after the recycle.
Primary router is a Bipac 7800DX and I've also tried my old Netgear DG834GT, which exhibited the same issue. Have done various tests with both routers without phone connected, and using the test socket.
We had a new OR socket installed earlier in the year after they found knacked cabling and it's just the router and one dect phone connected. We're also 200m from nearest cab (actual cable run)
TT forum experts didn't come up with anything so I spent 90 mins this arvo on the phone to their support to log an engineers visit.
During their testing something died as I now have NO
internet connectivity. They're adamant there is no line fault between the exchange and my master socket and thus it has to be internal........
I asked what the odds were of two completely different routers suddenly dying in the same fashion to which they had no reply.
They're sending one of their own routers to try and the next available engineers slot is 8th July!
I don't do coincidences so would appreciate some thoughts on what may have happened during this diagnostics call?
P.S Bipac is currently running fine with a Three dongle