Technical Discussion
  >> Technical Issues


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | [3] | 4 | (show all)   Print Thread
Standard User sjpateys
(newbie) Thu 16-Feb-17 14:11:36
Print Post

Re: no dsl and default gatewa isy blank


[re: sjpateys] [link to this post]
 
Thanks everyone for all the help, thus far, hopefull y problem is fixed.
Standard User ggremlin
(experienced) Thu 16-Feb-17 15:04:12
Print Post

Re: no dsl and default gatewa isy blank


[re: sjpateys] [link to this post]
 
In reply to a post by sjpateys:
Are the line stats the ones displayed in ipconfig? I cannot log into router via LAN (I could previously using 193.168.1.1). I was told resetting router brings this address back from firmware, needless to say, it hasn't which leads me (and my isp) to believe that the router is faulty.
try 192. not 193
Standard User sjpateys
(newbie) Thu 16-Feb-17 16:13:40
Print Post

Re: no dsl and default gatewa isy blank


[re: ggremlin] [link to this post]
 
sorry I meant 192 not 193.

problem has been located and fixed by isp.

fault at hteir end even though they told me otherwise.


Register (or login) on our website and you will not see this ad.

Standard User ian72
(eat-sleep-adslguide) Thu 16-Feb-17 16:34:45
Print Post

Re: no dsl and default gatewa isy blank


[re: sjpateys] [link to this post]
 
And you can now log in to the router over the LAN? If so then something strange seems to be happening as no failure at the ISP should stop you logging in to the local router - in fact the router doesn't even need to have any connection to the Internet for it to work on the local LAN.
Administrator MrSaffron
(staff) Thu 16-Feb-17 17:44:17
Print Post

Re: no dsl and default gatewa isy blank


[re: ian72] [link to this post]
 
A remote config update that messed up LAN side perhaps, but with no DSL link no sure how they would update, or maybe link was up but a duff config messed up the DSL led on condition (some routers let you turn off LED so they don't keep people awake at night)

There has been the odd router where it can get so busy syncing during a DSL fault condition that the web interface is unresponsive.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User sjpateys
(newbie) Thu 16-Feb-17 22:14:50
Print Post

Re: no dsl and default gatewa isy blank


[re: ian72] [link to this post]
 
You have confirmed my initial belief that you could log into router via LAN regardless of whether DSL was up/down. However I suddenly found I could log in via LAN again once DSL was back up. I do not know why, I only speak as I find on this one.
Standard User sjpateys
(newbie) Thu 16-Feb-17 22:25:01
Print Post

Re: no dsl and default gatewa isy blank


[re: MrSaffron] [link to this post]
 
Dunno, first they told me router was faulty, then announced problem was fixed at their end. Either way, my BB is back up and running.

TBH I'm not sure I really care any more after all the hassle, but it would be good getting clarification as to what was the real problem. Also, why would DSL going down stop me logging into router? Doesn't make sense.

Edited by sjpateys (Thu 16-Feb-17 22:27:27)

Administrator MrSaffron
(staff) Fri 17-Feb-17 10:39:53
Print Post

Re: no dsl and default gatewa isy blank


[re: sjpateys] [link to this post]
 
Had this ONCE with a review router, solution was to unplug the DSL line and could then login

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Apprentice
(knowledge is power) Fri 17-Feb-17 12:04:14
Print Post

Re: no dsl and default gatewa isy blank


[re: sjpateys] [link to this post]
 
When does your contract with your ISP the Post Office end? tongue

plusnet user
Standard User sjpateys
(newbie) Fri 17-Feb-17 15:02:07
Print Post

Re: no dsl and default gatewa isy blank


[re: Apprentice] [link to this post]
 
not anytime soon.
Pages in this thread: 1 | 2 | [3] | 4 | (show all)   Print Thread

Jump to