Hi, wonder if any experts can help? My mothers broadband keeps dropping off and not working, strangely if she makes an external phone call it starts to work again and makes a broadband connection. This can last for anything from a couple of mins to the rest of the day.
She's had a new router and filter supplied and the same issue occurs. Any suggestions? Assume it has to be the box coming into the house or something to do with the line?
As MrSaffron says, but worth checking there is no damp at the back of the master socket. And/or the socket she is using.
Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 63790/13596Kbps @ 600m. BQMs - IPv4 & IPv6