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Standard User foxtrot_yankee
(newbie) Fri 04-Aug-17 19:14:55
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Re: First time on VDSL - Is this correct?


[re: 4M2] [link to this post]
 
Problem was apparent before any "fiddling" with the NTE. According to Vodafone support, the fault was detected by Openreach on Monday when working in the cabinet though not sure why it wouldn't then be rectified there and then..
Standard User 4M2
(knowledge is power) Fri 04-Aug-17 19:21:24
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Re: First time on VDSL - Is this correct?


[re: foxtrot_yankee] [link to this post]
 
In reply to a post by foxtrot_yankee:
Problem was apparent before any "fiddling" with the NTE. According to Vodafone support, the fault was detected by Openreach on Monday when working in the cabinet though not sure why it wouldn't then be rectified there and then..


So it's possible you haven't had a dial tone since Monday?
Standard User foxtrot_yankee
(newbie) Fri 04-Aug-17 19:25:01
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Re: First time on VDSL - Is this correct?


[re: 4M2] [link to this post]
 
In reply to a post by 4M2:
So it's possible you haven't had a dial tone since Monday?


I certainly had a dial tone on Monday evening, hours after the broadband was activated. At what point it went, I'm not sure. I didn't notice until Wednesday.


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Standard User 4M2
(knowledge is power) Fri 04-Aug-17 20:35:01
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Re: First time on VDSL - Is this correct?


[re: foxtrot_yankee] [link to this post]
 
Activation on Monday initially with the splitter/filter setup, Openreach inform your ISP of a fault also on that Monday, dial tone is lost Tuesday or Wednesday and you fit a replacement NTE (NTE5C + Mk4 filter) today (Friday) and there is still no dial tone...best of luck, hopefully an OR engineer can sort it out.
Standard User foxtrot_yankee
(newbie) Sat 05-Aug-17 12:13:40
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Re: First time on VDSL - Is this correct?


[re: 4M2] [link to this post]
 
After a short outage in the last hour, the dial tone is back. Still not great speeds but I guess I'll need to wait for the settling down period to pass now?

My Broadband Speed Test

Text
1
23
45
67
89
1011
1213
1415
1617
1819
20
DSL Mode
VDSL    G.993.5 (VDSL) 
DSL status informationLine status     Show Time
Link type       Fast path 
Bit rate                        Downstream      Upstream
Actual data rate        45129 (Kbps.)   12146 (Kbps.)Operating data
                         Downstream      Upstream
SNR Margin              6.1 dB          6.1 dBLoop Attenuation        21.9 dB         19.6 dB
 Error counter
Indicator name          Downstream      UpstreamFEC Corrections         2               0
CRC Error               1               38422
Standard User 4M2
(knowledge is power) Sat 05-Aug-17 12:36:04
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Re: First time on VDSL - Is this correct?


[re: foxtrot_yankee] [link to this post]
 
In reply to a post by foxtrot_yankee:
After a short outage in the last hour, the dial tone is back. Still not great speeds but I guess I'll need to wait for the settling down period to pass now?


Keep an eye on those upstream CRC errors though. Is there any crackling or hiss on the voice now that the phone works?
Standard User foxtrot_yankee
(newbie) Sat 05-Aug-17 17:27:22
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Re: First time on VDSL - Is this correct?


[re: 4M2] [link to this post]
 
Upstream CRCs have been always been continuously incrementing. No crackling or hissing on voice.

Text
1
23
4
Error counter
Indicator name          Downstream      UpstreamFEC Corrections         57              0
CRC Error               9               508357

Edited by foxtrot_yankee (Sat 05-Aug-17 17:27:55)

Standard User RobertoS
(elder) Sat 05-Aug-17 17:39:30
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Re: First time on VDSL - Is this correct?


[re: foxtrot_yankee] [link to this post]
 
I don't like the way your single-thread result is always a small fraction of the six-thread. They should be similar but possibly less smooth.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 71288/12440Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User 4M2
(knowledge is power) Sat 05-Aug-17 17:57:55
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Re: First time on VDSL - Is this correct?


[re: foxtrot_yankee] [link to this post]
 
In all likelihood, I would imagine, you are getting Errored Seconds (ES) and perhaps Severely Errored Seconds (SES) also on the upstream which your router doesn't seem to be displaying - not good frown

Hope I'm wrong.

Anyway you've done all you can at your end with the filtered faceplate etc.
Standard User BatBoy
(sensei) Sat 05-Aug-17 18:00:36
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Re: First time on VDSL - Is this correct?


[re: 4M2] [link to this post]
 
In reply to a post by 4M2:
Anyway you've done all you can at your end with the filtered faceplate etc.
How about a new modem which allows better monitoring of the line?
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