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Standard User richi
(regular) Sat 17-Mar-18 21:39:42
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Help with congested FTTC VLAN please?


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Hi gang, looking for advice and perhaps some insider info.

A shedload of neighbours are complaining about peak-time congestion on their FTTC services. As in: 4 Mbps rather than 40. It appears to be BTW only (e.g., Sky not affected).

One neighbour managed to get Plusnet to tell him an exchange VLAN is "under heavy load" -- can anyone shad any light on how long this will take to fix?

Headend exchange is almost certainly Basingstoke (THBZ); voice exchange is Turgis Green (THTG).

Happy to receive PMs if you don't want to speak publicly!

3 km line on THTG: 18/1.2 Mb/s with Plusnet Business
Previously: BT ISDN, Nildram, Plusnet, 186k, EFH, Be*, Plusnet (again), Pulse8, Sky
Standard User richi
(regular) Mon 19-Mar-18 07:56:42
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Re: Help with congested FTTC VLAN please?


[re: richi] [link to this post]
 
Just realised I missed out the cabinet number. Can't edit the post, so here it is: 15

3 km line on THTG: 17/1.2 Mb/s with Plusnet Business.
Previously: BT ISDN, Nildram, Plusnet, 186k, EFH, Be*, Plusnet (again), Pulse8, Sky.
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