Let me explain my problem...
I have been an AOL customer for nearly 3 years now, and was paying a highly inflated charge of £30 a month up until 31st May 2010. On this date knowing my contract with them had ended I asked if they could reduce my monthly payments, which they said that they could to £12.99 a month. Fantastic I thought, £12.99 a month for unlimited broadband, so I agreed to the price drop.
Today I requested my MAC code from them because I have been experiencing Throttling from the ISP after I have downloaded a big file, usually about 8/9 GB. Anyway, I requested my MAC code which they said they would email me, but If I wanted to use the code I would have to pay the rest of my contract out £105.
On the 31st of May there was no hint of a contract explained to me, just that they would reduce my monthly payments. I NEVER agreed to an 18 month contract, nor was one offered, as far as I knew it was a rolling charge month by month.
Can they enforce this charge?