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Standard User astra46
(newbie) Fri 04-Feb-11 11:53:46
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Leaving Pipex


[link to this post]
 
Ive requested my MAC code over the phone, how does this work will i have to pay for the remaining months?

Ive been with them for 9 years i think.

Is it worth sending them a letter of email too??
Standard User RobertoS
(sensei) Fri 04-Feb-11 12:29:49
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Re: Leaving Pipex


[re: astra46] [link to this post]
 
See my page on The MAC process smile.

Only your Pipex T & Cs can tell you whether you are currently on a monthly notice period or whether you started a new 12-month period each year.

Have you decided where to move to yet? If not, post a link to what samknows says about your exchange.

My broadband basic info/help site - www.robertos.me.uk
My domains,website and mail hosting - Tsohost. Internet connection - O2 Standard.
Standard User nadger
(eat-sleep-adslguide) Fri 04-Feb-11 18:36:49
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Re: Leaving Pipex


[re: astra46] [link to this post]
 
You must have joined them about same time as I did. That was when Pipex was one of the best.

Hope you find a good ISP to join.

ps Please turn off the lights on way out wink

plusnet usergroup cool


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Standard User warweezil
(fountain of knowledge) Fri 04-Feb-11 20:34:21
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Re: Leaving Pipex


[re: nadger] [link to this post]
 
Ah I remeber those days well Nadger!

The question is should one of us repeat the leaving mantra? I'm not sure they have cleaned up their act in respect of refunding monies... over-billing etc

Any ISP that thinks that selling my click traffic is acceptable is MisinPHORMed
Standard User nadger
(eat-sleep-adslguide) Sat 05-Feb-11 09:45:48
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Re: Leaving Pipex


[re: warweezil] [link to this post]
 
Hopefully the OP pays by direct debit and I think the advice to cancel it applies whoever one is dealing with.

I left whilst Pipex Comms were still the owners - got mac the day the proposed sale to Tiscali was announced - so fortunately escaped the subsequent problems we've seen on the forums.

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Standard User ManOfManyBikes
(newbie) Tue 15-Feb-11 11:17:39
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Re: Leaving Pipex


[re: nadger] [link to this post]
 
Me to, then they went south esp with tech suppoprt. So joined Namesco as a youthful company, they sold out as well and now they seem to be more interest in domain service stuff and not BB with tech support now shifted out to India and not comparible with their previous UK support.

On the hunt again. ZEN is frontrunner - any other suggestions - and don't say BT please.
Standard User john2007
(legend) Tue 15-Feb-11 11:23:50
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Re: Leaving Pipex


[re: ManOfManyBikes] [link to this post]
 
What options are available at your exchange?

See http://www.samknows.com/broadband/exchange_search
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