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Standard User gatecrasher1970
(newbie) Tue 26-Apr-11 01:33:32
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broadband speed isnt right

[link to this post]
i have been with bt totalbroadband for half a year now and seem to never be able to download any file faster than 800kb/s , i did the file test speed was 713kb/s on 45 min tv show and even on torrent it dont go above 800 kb/s yet when i do the btbroadband speedtest that they recommend it comes up with 6500kb/s , can anyone tell me whats wrong , my specs below

System Information
Time of this report: 3/27/2011, 23:06:22
Machine name: GATE-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: NVIDIA
System Model: 122-CK-NF68
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~3.0GHz
Memory: 8192MB RAM
Available OS Memory: 8190MB RAM
Page File: 2145MB used, 14233MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

avg 2011 internet security with main program files allowed in resident sheild

using bt home hub 2.0 wired direct with one laptop connected wirelessly rarely and that has same speed issue as my tower

i have noise suppresser fitted before phone socket

my motherboard supports dual lan but only one socket used

when i hover mouse over net icon it says Network internet access with a red cross in it cant seem to get rid of it

if need more info let me know please
Standard User 5km
(knowledge is power) Tue 26-Apr-11 07:59:24
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Re: broadband speed isnt right

[re: gatecrasher1970] [link to this post]
Because 6500kb/s is kilobits per second and 800kB/s is kilobytes per second. There is a factor of 8 difference between bits and bytes. The capitalisation of the B denotes that it is bytes not bits.

You are getting the right speed.

O2 Broadband Premium LLU
Now on twitter @timmay2
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