So i needed to save some money and there is no better way of saving money than moving my phone and broadband to TalkTalk .
I know there are plenty that hate TalkTalk but i already had a line with them and know allot of what some people think simply is not accurate any more , so i took the half price for 12 months deal .
But on leaving my present provider Vivaciti MurphX LLU product ( which runs on TalkTalk tails ) i received a cancellation fee of £ 35.08 , which im informed BT charge the ISP for cancelling the service .
I already paid a connection fee so i would not be tied into a 12 month contract but find it strange BT charge a cancellation fee for a service that does not even run on there equipment .
Obviously im very unhappy about being charged the fee and to make matter worse i was charged for this months service when i left them on the 16th of July .
Edited by woweebert (Tue 05-Jul-11 13:54:41)