The Eclipse person is confused. Possibly through lack of knowledge, or possibly through something you said. Particularly if you used either of the words "Cease" or "Cancel".
Your move to Sky LLU involves an ADSL Cease
on your current Openreach ADSL circuit. If this cease is triggered by Eclipse
you get two problems.
First, Eclipse will be charged £29 by Openreach, so they will charge you, and second if that occurs before the Sky order has gone to Openreach then the Sky order will be rejected, leaving you with no broadband.
If it is triggered by Sky ordering the move then Openreach will not normally raise a charge on Eclipse, and a charge from Eclipse to you would be challengeable.
You should really have obtained a MAC from Eclipse at the start and tried to submit it to Sky.
Only you know what you said to Eclipse, so what is needed to be done now.
Have a read of the very confusing Openreach policy quoted in this post
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