------ Do I ditch AOL because my internet is dropping every 2 minututes, for times of up to 45 seconds? --------
Hello I have a problem with my connection dropping every 2 minutes.
I have a "speedtouch router st585 v6" with isp aol, have been with aol for a few years and using a broadband package. The internet and connection has always been bad because of the area I live in, bad upload and download speeds. But has never until recently disconnected every 2 minutes.
The phone line is with bt and we have been on the phone with aol support and they don't seem to fix the problem.
1 day the connection kept dropping every few minutes and since then has got worse, disconnecting every 1 min 30 secs and sometimes exactly every 2 minutes (give or take a second) and then after disconnecting it takes 15 to 45 seconds to reconnect. The error message after every disconnect says: Disconnected by peer
I have tried new cables for everything , have tried new filters, have tried changing settings on router like turning off firewall, restarting router, resetting router, resetting to default factory settings etc. Yes there is a filter on every socket in the house, yes I have tried connecting with the phones unplugged, yes I have tried putting the dsl into the main socket.
Still no fix. Only thing I haven't tried is getting a new router, I think aol sent the speedtouch for free but I wasn't the person to set it up so I don't know what I'm doing and don't want to buy another.
Was thinking about switching all my internet to sky or bt not sure yet.
I don't really know what I'm doing so could you please help me with this.
Edited by MiltonKeynesJ (Sat 15-Oct-11 11:52:10)