No relevant emails in the webmail, possibly as far back as last December? Have you any other email addresses?
I wonder if a post in the TalkTalk forum here
might be an idea, with a link to this one. I expect the TT reps will see it quicker than this.
Are you able to access the TalkTalk Community forums?
The direct debit will have a reference number on it, that identifies the account. I suggest you get that from the bank, as it's possible the TT/Pipex/whatever accounts department wil be able to find history on that, and that could help. They must be able to do that for accounting and audit purposes.
What happens if you try to call in from a mobile or other landline? Zilch I expect, but worth a try.
Is it a "BT line", or LLU? Does the BT Wholesale checker
recognise it? Don't panic, (any more than you must already be doing
), if it doesn't, as LLU lines don't show up there.
My broadband basic info/help site - www.robertos.me.uk
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. Internet connection - Plusnet Value Fibre
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