They have made some 'interesting' claims:
Only UK provider to offer unlimited downloads usage
Broadband -We have brought a business Broadband to the residential market and are able to offer the lowest contention ratio around, at 20:1 with unlimited downloads. Our Broadband is faster and more reliable.On the exchange I will be on they are offering this: "Our unlimited broadband is just £13.65 per month.". I'm surprised they can offer the low contention ratio at that price considering how much extra BT charge for Max Premium!
Finally their website gave me a predicted download speed of 9.7mbps which is pretty clever considering the exchange is this one: http://www.samknows.com/broadband/exchange/STMERE
They confirmed that predicted speed in a telephone call and that the service is delivered by BT.
Plusnet user since November 2001