I've been using speedtest.net for 6months since I switched supplier from SKY to Tescobroadband, since the beginning of March speedtest says my speed has dropped from a consistent 6.5mbps to 3.5mbps. So I wrote to Tesco, this was their reply... I'd like some thoughts on this please, as I think it's misinformation and bs...
'From performing a quick test of your services, I can see that your speeds should be at least 5Mbps and are currently achieving 6Mbps. In light of this, we would realistically expect you to receive in the region of 5.5Mbps. At times of high traffic, for example in the evenings, it is normal for this speed to reduce. Speed test websites are highly inaccurate however and will not always display a correct reading.
The most accurate way of testing your speed is to download a file and note down the file transfer rate. I can then convert this into a speed for you. For example: If you are downloading a file and it is transferring at a rate of 100KBp/s, this means your speed is running at 1Mbps.
I hope this helps. If you require any further assistance please feel free to contact me again.